There's little doubt there's been carnage in the tourism & hospitality sector over the past 12 months. Some people have made it through and others haven't. Is it possible to explain this - or was it just the 'luck of.

After an email from someone referring to the Aged Care environment as 'the most dangerous workplace in Australia', we thought it was important to debunk that particular myth! In fact, we believe it to be arguably the safest workplace in.

Increasingly it seems that members of the public appear to believe their stress levels justify being abusive and threatening to people trying to serve or look after them. From any reasonable perspective that type of behaviour is unacceptable - and.

We're so caught up with technology that is designed to 'relate' to people in a cost-effective manner, that we've lost sight of the importance of human contact. Before you consider the cost-effectiveness of a bot or Artificial Intelligence, ask yourself.