It's been a strange year - pretty confining but also one that has flown by. As we look ahead, we'll need to make some choices if we want to see a vibrant hospitality sector continue.
It's challenging times for people both here in Australia and right around the world. Only, to be honest, here we're definitely living in paradise! Things are changing, not necessarily for the better, but is there any will to change that? Or are we all (like me) just a bit numb and non-plussed?
It's challenging times for people both here in Australia and right around the world. Only, to be honest, here we're definitely living in paradise! Things are changing, not necessarily for the better, but is there any will to change that? Or are we all (like me) just a bit numb and non-plussed?
The lack of leadership - or even just logical thinking - being demonstrated by governments and big business is staggering. We need to distinguish between immunisation (addresses severity of symptoms) and spread of infection (which will occur regardless of immunisation. Using the former as a path to controlling the latter is simply not possible.
We're so caught up with technology that is designed to 'relate' to people in a cost-effective manner, that we've lost sight of the importance of human contact. Before you consider the cost-effectiveness of a bot or Artificial Intelligence, ask yourself what message you're sending.
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